Shipping Policy
At New Shaheen Enterprises, we strive to ensure timely and secure delivery of all products across Pakistan.
Order Processing
- Orders are processed within 1–3 business days after payment confirmation.
- Large commercial or customized solar projects may require additional processing time.
- Customers will be informed of estimated delivery timelines at the time of order confirmation.
Delivery Coverage
We deliver products throughout Pakistan, including residential, commercial, agricultural, and industrial locations.
Shipping Time
Estimated delivery times:
- Major Cities: 2–5 Business Days
- Remote Areas: 5–10 Business Days
- Large Project Equipment: As per project schedule and logistics planning
Delivery times may vary due to weather conditions, public holidays, transportation delays, or unforeseen circumstances.
Shipping Charges
- Shipping costs may vary depending on product size, weight, destination, and order value.
- Free delivery promotions, if offered, will be clearly mentioned at the time of purchase.
Inspection Upon Delivery
Customers are advised to inspect products upon delivery.
If you notice:
- Physical damage
- Missing items
- Incorrect products
Please report the issue within 24 hours of receiving the shipment.
Delivery Delays
While we make every effort to ensure timely delivery, New Shaheen Enterprises shall not be held responsible for delays caused by:
- Courier companies
- Government restrictions
- Weather conditions
- Force majeure events
Order Tracking
Customers may request shipment updates through our customer support team once their order has been dispatched.
Contact Support
For shipping-related inquiries, please contact our support team through our website or official contact numbers.